Customer Support

365 days round the clock Help Line through Toll free number - 1600-11-55-33

Online Information regarding ID Card and Claim status through our website.

Cashless facility (Without any upfront payment) through network hospitals across the country.

Quick and hassle free settlement of cashless & reimbursement including pre and post hospitalization claims.

Prompt redressal of grievance, if any.

For any query contact us
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Network Hospitals ::::::::

Park has empanelled a number of fully equipped hospitals / nursing homes across the country, which have agreed to provide cashless hospitalization services to our members on production of photo identity card issued by us.

Names of these Hospitals can be searched at Hospital Network.
Issuance of ID Card and User Guidebook

ID cards along with comprehensive user guidebook issued within 3 days after receipt of Policy documents from the Insurance Company.

The policies, unaccompanied by photographs, are however, enrolled under information to the customer with a request to provide the photographs. For details contact our call center or for online information please go to “Search Insured”

Settlement & payment of claims ::::::::

We at our end make all effort to settle claim within 3 days from the receipt of complete information / documents. For any enquiry contact the Call Centre and for online status please click “Search Insured”.

Maintenance of policy & claim records

For online status please click “Search Insured”